FAQ

Where do you ship?

The United States only. Orders ship from our US warehouse partners.

Is shipping free?

Most eligible US-warehouse items show free shipping at checkout ($0). The checkout total is the source of truth. See Shipping & Delivery.

Do I pay import duties?

No separate import duties for these US domestic shipments. Sales tax may appear at checkout depending on your address.

What is your return policy?

We handle damaged, defective, incorrect, or missing items within 30 days of delivery. We do not accept change-of-mind returns. Details: Refund Policy.

What warranty do you offer?

Limited warranties by product type (for example 90 days on many tools and outdoor furniture, 6 months on cordless power tools). See each product page and our Warranty page.

Can I place bulk orders?

Yes. Email info@farmjoy.net with quantity and destination (US). Volume pricing often starts around ten units.

Do you stock spare parts?

Where we list a machine, we aim to keep common wear parts available. Ask via the contact form if you need a blade, chain, or battery.

Last updated: August 26, 2026