Warranty
FarmJOY limited warranties cover defects in materials and workmanship under normal home, garden, and hobby-farm use in the United States. The length depends on the product type. Each product page also shows a one-line warranty summary.
Warranty by product type
- Manual garden tools (for example stirrup hoes): 90 days from delivery
- Cordless power tools (pruning shears, mini chainsaws, hedge trimmers): 6 months on the tool; 90 days on included batteries and chargers
- Batteries and chargers sold alone: 90 days
- Outdoor furniture (Adirondack chairs, garden benches, potting benches): 90 days on structure
- Soft goods (for example watering bags): 30 days
What is covered
Defects that appear in normal residential / hobby use within the periods above. We may repair, replace, or refund at our discretion.
What is not covered
- Normal wear parts (blades, chains, belts, stirrup edges dulled by use, and similar)
- Misuse, accidents, commercial rental, or unauthorized modification
- Outdoor fading, weathering from leaving furniture unprotected, or damage after improper assembly
- Punctures, cuts, and wear on soft goods after use
- Battery capacity fade from normal charge cycles beyond a manufacturing defect
Arrival problems (first 30 days)
If an item arrives damaged, defective, incorrect, or missing parts, email us within 30 days of delivery. We will arrange a refund, replacement, or missing parts. Items priced at $40 or less are often refunded without a return. See our Refund policy.
How to make a claim
Email info@farmjoy.net with your order number, photos or a short video, and a brief description. Do not ship anything back until we reply.
Last updated: August 25, 2026